RESERVATIONS AGENT

We are looking for Reservation Agent to join our family:

Responsibilities and essential job functions include but are not limited to the following:

Responding to all Room Reservation, Transportation Arrangement and Destination Information inquiries promptly and professionally via telephone, E-mail and/or fax
Plan and arrange tour packages, excursions, and day trips
Ensure all guest’s requests are properly and accurately communicated to partners: i.e. reservation requests, confirmations etc.
Enter data into software and maintain client files
Maintain statistical and financial records
All other related duties as assigned

Qualifications:

Computer literate in Microsoft Window applications and relevant computer applications required
Excellent communication skills, both written and verbal required
Strong interpersonal and problem-solving abilities
Highly responsible & reliable
Ability to focus attention on guest needs, remaining calm and courteous at all times
Strong team player who can work independently in a fast-paced environment

Please send your CV to the e-mail address: [email protected]